Our Teamwork

Our teamwork

Through the strength and performance of our teams we help our clients

achieve their watermarks for success.



Different cultures, many languages, one team


Our operations, terminals and category mangers, team leaders, sales and  teams is a diverse workforce of many cultures who are trained to communicate in one language, customer service.

Our management team has many years experience of travel retail, customer service, events, promotions and other FMCG sectors.  We focus our experience to manage cost effective promotion campaigns that successfully deliver our clients business and sales objectives.


Team Spirits management and operations team structure is designed to ensure that every brand and promotion we champion is given the dedicated resources and passion required to connect your products to new and existing customers.








Team Spirits delivers consultant services for World Duty Free Group's top 3 brands across all London Heathrow Airport terminals. We recognise this as a privileged and work tirelessly to keep our consultants up-skilled to meet clients and WDFG commercial needs.


Team Spirits has the largest representation of skin care brands in World Duty Free Group at London Heathrow Airport, along with marquee brands of two of the four luxury houses.  We also service an additional 8 skin care accounts, supported by a dedicated in-house beauty trainer.





As an independent agency we offer our clients the benefits of:


  • Over 28 years trade sector experience and know-how
  • Unrivalled product knowledge and expertise in beauty, personal care and grooming products
  • Industry standard training for staff including a proprietary beauty consultants training programme
  • Dedicated campaign product managers and sales ambassadors
  • Seamless integration and dovetailing with your brand and service ethos
  • Large database of screened and trained supply staff


Team Spirits, Rourke House, Watermans Business Park, The Causeway, Staines upon Thames , TW18 3BA

Telephone: +44 (0)1932 567672

Fax: +44 (0)1932 565 966