Customer Service First

Who we are

Your brands are our passion


Ryta Carr founded Team Spirits in 1994, she has used her many years of experience in promotional sales and travel retail to grow into one of the UK's foremost suppliers of contract customer service staff for retailers and for the worlds leading beauty, cosmetic, and travel retail brands.


"Make a customer not a sale"


We put the customer first in all aspects of our business. We understand that when the customer comes first, the customer experience is best fulfilled. We focus on creating a customer experience that promotes and increases brand purchase and loyalty. We brief and train our whole team to become product ambassadors and as a result, become an extension of your team, maximising sales and profits for your company.



We supply product trained consultants to major retailers at all United Kingdom international airport hubs, and to all travel retail stores and shopping centres. We also specialise in providing promotional consultants for trade shows, exhibitions and events nationwide.


We assign dedicated account managers to your products, brands, promotions, and events to ensure that your customer sales strategies, market objectives, and targets are achieved.


We have undertaken highly complex projects and achieved successful results for major perfume houses, including Givenchy, Dior, Bvlgari, Puig Brands (Paco Rabanne, Prada, Carolina Herrara), Kenzo, Cartier, Clarins, YSL,

L’oreal, L’Occitane, Guerlain, Miller Harris, Thierry Mugler, Giorgio Armani, DKNY, Chanel

Louis Vuitton, Lacoste, Hema, Burberry, Jimmy Choo, Ellie Saab, La Prairie, Shiseido, and many others in our 28 years in the business.


The spirit that our teams bring to your campaigns may be the difference in a competitive marketplace. Call us today if you are looking for a trusted business partner to deliver your customer channel sales targets.

Team Spirits, Rourke House, Watermans Business Park, The Causeway, Staines upon Thames , TW18 3BA

Telephone: +44 (0)1932 567672

Fax: +44 (0)1932 565 966