TEAM SPIRITS
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ABOUT US
Team Spirits Airport Operations is a leading recruitment agency that specialises in providing top-tier staffing solutions for renowned brands such as Coty inc, Estée Lauder, Puig, and L'Oréal. With our headquarters located at Heathrow we also provide staff for Gatwick, Stansted, Manchester, Birmingham, and Edinburgh, we have a wide reach and employ over 5000 dedicated and skilled staff members.
Our experienced team of recruiters takes pride in providing tailored talent acquisition and recruitment strategies for our clients. We understand the unique needs of each brand and work closely with them to find the perfect fit for their teams. In addition to our recruitment services, we also offer professional temporary staffing solutions, employer branding, and talent development and retention strategies. Our goal is to help our clients build exceptional teams that drive business success.
At Team Spirits Airport Operations, we are driven by a mission to match exceptional talent with exceptional brands. We believe that when the right people are in place, a winning atmosphere is created that benefits both our candidates and clients alike. We strive to create long-lasting partnerships and provide ongoing support to ensure the continued success of our placements.
In conclusion, Team Spirits Airport Operations is committed to providing top-tier staffing solutions to renowned brands in the airport industry. With our extensive experience and dedicated team, we are confident in our ability to help our clients build exceptional teams that drive business success. Contact us today and let us help you find the perfect fit for your organization.
01 Experience
We put the customer first in all aspects of our business. We understand that when the customer comes first, the customer experience is best fulfilled. We focus on creating a customer experience that promotes and increases brand purchase and loyalty. We brief and train our whole team to become product ambassadors and as a result, become an extension of your team, maximising sales and profits for your company.
02 Expertise
03 Excellence
Team
Imran Kasmani
CEO
Zed Kasmani
Managing Director
Andy Mason
Chief Operating Officer
Rhys Bowen
Head of Retail
Heathrow
Simon Lovell
Head of Operations
Jacob Summers-Haywood
Head of Retail
Regionals
OUR CLIENTS
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Testimonials
Team Spirits have always been a supportive and reliable partner to work with, a company that we trust and have collaborated with for many years. The team are professional, consistent, and passionate about what they do and I know that I can trust them to deliver the best service to our clients.
Ibrahim Suleyman, Sales & Execution Executive - TR EMEA London & UK South
I have always found Team Spirits to be incredibly easy to work with. They have a hugely committed Management Team and an amazing group of people that work for them who can deliver incredible activity and theatre, as well as being renowned for their selling skills. Their Management Structure allows them to work closely with their Teams and they closely monitor their Team’s performance in all areas, helping deliver class leading service metrics. We work together in a spirit of Partnership and their support over the last few years has helped drive success for my Business.
Matt Lawrence, Terminal Manager
What I love about Team Spirits is their commitment to provide first class service. The management team especially have a great understanding and knowledge of the travel retail industry and this is reflected down through the performance of their employees. The customer always comes first which makes their service unique, personalised and friendly!
Ms Brooke Hewitt. Retail Manager – Caroline South Associates.
I am pleased to advise that in the last 4 years ( since 2017 to present) I have been working with Team-Spirits promotion agencies in London Heathrow terminals to assist with promotion activities for Guerlain, as well as counter cover to support daily sales .
It has been pleasure to work with such professional team. The support and results were outstanding. Always willing to help and go beyond expectation.
Fantastic collaboration with the team as a whole on the shop floor, and from direct Team Spirits management, ready to listen and act swiftly when is necessary. We build up good working relationship that reflects on the mutual support and results. Highly recommended to use their service.
Mrs. Shlomit Hardy. Retail Manager Travel Retail LHR,
Manchester & Dublin
I find the Team Spirits team to be a very hard working and dedicated top to bottom. The team members throughout organization are always willing to take onboard an advise and bend over backwards in order to accommodate any requests. The drive that is built in within the team to not only reach the targets but go above and beyond is truly admirable and makes cooperation a real pleasure. Throughout our years long relationship it is important to recognize the consistency of the high performance and absolute dedication to our brands and management in terms of support and selling/promotional efforts.
Mirella Stamenic, Field Supervisor - UK & Ireland,
Travel Retail - Europe
"When working in promotions no one can fully understand how frustrating it can be to find a team that can actually work together. Team Spirits have a carefully selected team dedicated to our needs and are led by great management. They are always trained to the highest level which supports both sales and service. Team Spirits always manage to get customers interested in buying our products. During our time with Team Spirits, their goals for us are simple. Work together to sell our products in a target driven environment. Airports are very demanding and very fast paced. Promotional staff have sometimes only minutes to engage with customers. A great team to work with that all have great customer service and respond or adapt very quickly to our needs. They are focused on their goals, but also with the customer experience just as important as the sale. Thank you for always providing amazing spirit and great team work"
Esther, Coty Counter Manager